Are your customers and clients being neglected?

Posted by admin December - 31 - 1969 - Wednesday

Following up on one of my deals today scheduled to close this coming Friday. Finally reached the Buyer's Realtor after leaving several messages only to hear how hectic her week has been with the kids getting ready for school blah, blah, blah. Anyway she suggested that I follow up with the Mortgage Broker and Title Company to make sure we are still on track for Friday as she doesn't have the time to deal with this this week. OK, correct me if I'm wrong but sometimes I wonder why I am even paying the buyers' Realtors. This happens ALL the time. Fortunately for them I prefer to cut them out of the deal as soon as possible anyway so I can deal directly with the Mortgage Broker. But what about the Realtors that don't want to deal with the other side of the transaction? Are these Buyers having the same difficulty with their Realtor as I am? I do realize that there are part time Realtors in this business that have conflicting obligations, like another job, but please for the Buyer's sake dedicate some time during the day where you are able to follow up and take care of your Real Estate business.

Buying or selling a house is a BIG deal for the consumer. As Realtors we must be in a position to see them through this experience and give them 100% of our attention in getting their deal closed. If you can't do this full time then you need to partner up with another Realtor that can handle your business when you are not able. We owe the consumer no less than this. Are your customers and clients being neglected?

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I am a licensed real estate Broker in the state of Florida. My opinions on real estate have been formed from my experiences and 15 years of working in the business. My opinions are in line with Florida Real Estate laws and the REALTOR(R) Code of Ethics. Your State’s laws may differ. So do your own homework before implementing any of my business practices into your business.